With more than 35 years dedicated to public service, Rosita Ekeroma has made a significant contribution to our work providing homes for Kiwis who need them. Here, she shares some of her experiences.
Talofa lava and warm Pacific greetings to all! My name is Rosita Ekeroma, and I've had the privilege of serving as Team Leader for the Tenant Rehousing team at Kāinga Ora for the past 11 years, and have spent a total of 35 years dedicated to various roles within our organisation.
Throughout my tenure, I've witnessed significant transformation within Kāinga Ora redevelopment programmes, particularly in response to major events like the Christchurch earthquake. Leading efforts to relocate approximately 150 families affected by this devastating disaster remains one of the most memorable experiences of my career. We worked tirelessly to ensure these families found safe and warm homes in challenging circumstances.
Over the years, our approach has evolved to better support our customers. Our team has worked hard in engaging with our communities, ensuring their voices are heard and their concerns addressed. Today, I am proud to see thriving communities and happy tamariki enjoying the homes we've helped to rebuild and enhance.
My role primarily involves leading and motivating my team to achieve the best housing outcomes for our customers. We work closely with various support networks, whānau, and government agencies to ensure each customer's unique needs are met, whether they require new accommodation due to redevelopment, overcrowding, or specific health and social needs.
One of the most rewarding aspects of my job is hearing the stories of our customers – stories of resilience, community spirit, and growth. I’ve spoken with long-term customers who were the first to move into their street, who planted fruit trees to share with their neighbours that are now mature. It’s hearing their stories that makes me the most proud of the work we do here at Kainga Ora.
Our placement team collaborates closely with us to ensure swift and appropriate housing solutions for our customers. This partnership is crucial in managing large-scale projects effectively, prioritising those most affected by redevelopment initiatives.
We engage actively with stakeholders, community leaders, and local organisations to foster understanding and support for our projects. This collaborative approach has been instrumental in achieving positive outcomes and building lasting relationships within the communities we serve.
One policy close to my heart is the "choice to return," which allows customers relocated during redevelopment to return to their community if they wish. This policy embodies our commitment to respecting the ties individuals have to their neighbourhoods and ensuring they feel supported throughout the relocation process.
I am honoured to be part of an organisation that prioritises our communities. As we continue this journey, I look forward to further enhancing our neighbourhoods and supporting our customers in building brighter futures.
